Trilegiant Corporation ("Trilegiant") has created this privacy policy statement in order to demonstrate
our firm commitment to our visitors' and customers' privacy. The following statement discloses our
information gathering, use and dissemination practices for the
www.cleverclubhouse.com ("Clever Clubhouse" or "CCH")
web site on behalf of Trilegiant and its third –party content provider, ALFY, Inc. You should read and accept
the Trilegiant privacy policy before you use the CCH website.
Who We Are
Trilegiant Corporation
Address: 100 Connecticut Avenue
Norwalk, CT 06850-3561
Telephone: 1-888-617-2582. Customer service e-mail: service@cleverclubhouse.com
Personal and Non-Personal Information
When you (the parent) visits the Clever Clubhouse web site in order to become a Member, register
your child(ren) to use the web site and other services, participate in parent-only activities, make
a purchase, enter a contest for yourself or on behalf of your child(ren), respond to a survey or update
your or your child(ren)'s information, or participate in activities as a CCH Member, you may be asked
to provide certain personally identifiable information ("Personal Information") about yourself, such as
your name, e-mail address, physical address, telephone number, date of birth, mother's maiden name or social
security number. For purchases, we require a name, physical address, telephone number, and credit card
number. You may review and revise any Personal Information we have about you by sending a request to
service@cleverclubhouse.com or calling 1-888-617-2582.
Our authorized third-party content provider, ALFY, Inc., is responsible for the collection and use of your
Personal Information on our behalf. The information you provide is protected by a confidentiality agreement
between Trilegiant and ALFY, Inc., and is to be used solely for the purposes described in this privacy policy.
When you, the parent (“Member”) create a Clever Clubhouse Account (“Primary Account”), we collect
information only from and about the parents. This information may include a User Name (a nickname) and
password, and the full name, address, phone number, e-mail address and credit card information of the
parent responsible for the Clever Clubhouse Primary Account.
When you (the parent) create a child sub-account ("Sub-Account”), either during the registration process
or at a later time, we collect a User Name and a Password for this child as well as his or her first name,
sex and date of birth. We use this information to make the child's experience on the web site friendlier
and to select the appropriate activities based on the child's age. The parent responsible for the
Clever Clubhouse Primary Account is the only person who can add children to his or her Account and enter
this information. Whenever a child is added to a Primary Account, we require that the parent acknowledge
and agree to the terms of this Privacy Policy.
We may also request from you (the holder of the Primary Account), non-personally identifiable
information ("Aggregate Information") about you or your family, such as annual income, buying
preferences, or your age. Providing this demographic and profile type of information is
optional. This information is collected anonymously and will not be linked to individuals,
so we will have information about everyone who answered the questions only as a group,
rather than as individuals.
Children’s Online Privacy
We do not sell, share or intentionally make any personally identifiable information about
any children publicly available, except as provided herein or in compliance with the Children's
Online Privacy Protection Act of 1998 ("COPPA") (for a complete description of COPPA, go
to the US Government’s special web site at:
http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html).
We keep the collection of Personal Information about any child to a minimum. We do not
currently collect any Personal Information in our child activities. Children can use all of
the features of our web site without giving us any additional Personal Information at all.
If, in the future, we ever choose to collect any personally identifiable information from
children, we will first obtain parental consent.
Parents have the right to review any personally identifiable information we have collected
from or about their child(ren) and maintained in a retrievable form. At any time, they
may later review or update the Personal Information we have collected online from them
or their child(ren) by contacting us at service@cleverclubhouse.com. They have the right
to have this information deleted and to refuse to permit further collection of that information,
but the creation of a Child Sub-Account requires the parent to enter the child’s name,
birthday, gender, and a parent-created username and password in order to access the web
site. This can be done from Clever Clubhouse's Parent Control Center, or by sending us
an e-mail with your child's User Name and Password to service@cleverclubhouse.com.
Please note that pursuant to the Clever Clubhouse Membership Agreement and the Clever Clubhouse
Terms and Conditions, by subscribing to Clever Clubhouse, the person responsible for the
Primary Clever Clubhouse Account represents that he/she is the parent or legal guardian
of each child under the age of 18 who uses any Child Sub-Accounts linked to the Primary Account.
Some areas, applications or options in applications are available only to adults. Access
to these is controlled by the User Name and Password of the Primary Account. Holders of
Child Sub-Accounts can not access these areas, applications or options. For example, the
Parent Control Center is an area intended only for adults and can only be accessed by the
holder of a Primary Account. In this area, parents can review and edit their own account information,
add and remove Child Sub-Accounts, set access restrictions, passwords and other options for
their children and review and edit Personal Information regarding their children. Children
are not permitted to log into the Parent Control Center and a Child Sub-Account's User Name
and Password will not give a child access to a Primary Account.
Sweepstakes and Contests - From time to time, Clever Clubhouse offers sweepstakes and
contests in which children may participate. In all cases, parents need to make each entry
on their child’s behalf. If they do not, then their child is not entered in the contest.
If the parents submit the entry (through their Primary Account), then the child is entered
in the sweepstakes or contest, and Clever Clubhouse will contact the parent via e-mail
if the entry is selected as a winner. We may also offer sweepstakes and contests for parents.
Reporting System - Clever Clubhouse features a unique reporting system which gives parents
the ability to see where their child has been on the Clever Clubhouse site and suggests
new applications which may interest their child. Only the child's parent has access to
view this information, by logging into the Parent Control Center through the Primary Account.
We may also use this information to suggest new applications or activities to you and your child.
In addition, we may analyze this information from time to time on an aggregate basis in
order to improve our web site. We do not share information from the reporting system with
any third parties.
Although we comply with COPPA, we are not responsible for any misuse of Primary Accounts,
passwords, or user names. It is very important that parents understand the features, uses and potential
risks of using the Clever Clubhouse site. That's why we advise all users to practice safe computing
and urge parents to monitor their child(ren)'s Internet usage and tell their child(ren)
not to give out any personally identifiable information on a website without their parent's consent.
CLEVER CLUBHOUSE MAKES NO GUARANTEES, WARRANTIES OR REPRESENTATIONS THAT YOU OR YOUR
CHILD WILL BE ABSOLUTELY SAFE OR INSULATED FROM INAPPROPRIATE CONTENT OR BEHAVIOR AND WE DO
NOT GUARANTEE, WARRANT OR REPRESENT THAT A CHILD WILL NOT TRY TO CIRCUMVENT, OR BE SUCCESSFUL
IN CIRCUMVENTING, THE FEATURES ON OUR SITE. FURTHERMORE, CLEVER CLUBHOUSE DOES NOT ASSUME ANY
OBLIGATIONS, LIABILITY, OR RESPONSIBILITIES ASSOCIATED WITH SUCH BEHAVIOR OR ASSOCIATED WITH
THE OBLIGATIONS OF PARENTAL SUPERVISION.
Information Usage
As explained above, we do not share Personal Information about children with unaffiliated
third parties. We use your (the Parent’s) Personal Information to fulfill orders and to contact
you when necessary, such as when your transactions or requests cannot be processed. We may also
use this information to notify Members about new products or services and special promotions offered
by Clever Clubhouse, Trilegiant or any of its affiliates. From time to time, we may also share
your Personal Information with trustworthy unaffiliated third parties, who offer products or services
that we feel may be of interest to you. See the "Opt-Out Process" section below if you would prefer
that we do not share your Personal Information with unaffiliated third parties or with Trilegiant-affiliates.
Technical Problems Report Form - As part of our customer care, we have an online form for reporting technical
problems. The form asks for but does not require information such as the Member's e-mail address, hardware and
software being used, and details of the problem. We do not disclose this information to any other parties except
on an aggregated basis in order to improve the web site.
Newsletters and Other Materials - We may offer Members the opportunity to subscribe to
one or more newsletters and/or other e-mails which contain Clever Clubhouse activities. We may
also send information and other materials to the home address of the Member who is responsible
for the Primary Account from time to time.
Surveys - From time to time we may have Member surveys on Clever Clubhouse. For example, we
may have a satisfaction survey where Members can provide us feedback on the registration process,
the web site and other issues. Generally we do not collect any Personal Information in these surveys
and results are analyzed on an aggregate basis only.
We may use Aggregate Information to improve and enhance your experience on the Clever Clubhouse
web site. For example, we may use certain preferences you provide to tailor your experience at our
site, such as showing you content and sending you notices concerning merchandise and services that
may interest you. We may also share this Aggregate Information with other unaffiliated third parties,
such as advertisers interested in advertising on the Clever Clubhouse web site, in an aggregate, anonymous
form, which means that the shared information will not contain nor be linked to any personally identifiable
information about you or any other person.
We may release account and other personal information when we believe release is appropriate to comply with
law; enforce or apply our
Membership Terms and Conditions; or protect the rights, property, or
safety of Trilegiant, our users, or others. This includes exchanging information with law enforcement or other
government officials and other companies and organizations as we, in our sole discretion, believe necessary or
appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity
that is illegal or may expose us or you to legal liability.
We will never share your credit card information with an unaffiliated third party without your consent.
Opt-Out Process
If you do not want us to share your Personal Information with unaffiliated third parties, you can
send us an email at
service@cleverclubhouse.com
with the subject line "Privacy Policy." Please include
your User Name and the words "block from third parties" in the email message. If you do not
want us to share your Personal Information with our Trilegiant-related companies, you can send us an email at
service@cleverclubhouse.com
with the subject line "Privacy Policy." Please include your
User Name and the words "block from Trilegiant-related companies" in the email message.
Cookies
"Cookies" are pieces of information that may be placed on your computer by a web site for
the purpose of facilitating and enhancing your communication and interaction with that web site.
Almost all web sites use cookies for these purposes.
We may use three different types of cookies: persistent cookies, session cookies, and third-party cookies.
(Please refer to your browser's Help section for further information on controlling and setting cookies)
A persistent cookie remains on the your hard drive for authentication purposes. We use a persistent cookie to save
your Username (only if you ask to remember my user name on this computer) so you don't have to re-enter it each time
you visit our site. You may choose to reject persistent cookies and use your login password each time you visit, and
the site will still function correctly.
A session cookie is temporary, only used during a single session on our web site, and is automatically deleted at
the end of your visit. We use session cookies (a) to customize you and/or your child’s visit to the Clever Clubhouse
web site and your membership experience, (b) to deliver content consistent with your stated interests
and the manner in which you browse and/or use our site, and (c) for other purposes
to make your visit more convenient. If you stop placement of session cookies, you will be unable to access any
area of the web site including all children's content areas, and the Parent Control Center.
At times, some of our third party advertisers or their ad serving and tracking providers
may place cookies on your computer system when you select their ad banner and some of our
content providers or partners may also place cookies on your computer system when you visit
those portions of our Clever Clubhouse site over which they have control. (These areas are located
only in areas intended for adult use.) We have no control over these third party cookies
and we do not receive the data collected by those cookies. In addition, we reserve the right
to supplement the cookie data which we collect from you with information collected by cookies
set by third parties on our behalf in order to understand how you use the Internet and what
products are of interest to you. The information that we receive from these unaffiliated third parties
is only Aggregate Information (i.e., anonymous, non-personally identifiable information).
You may stop or restrict the placement of cookies on your computer or flush them from your
browser by adjusting your web browser preferences, but as noted above, you must accept session cookies in
order for the site to function. If your browser does not differentiate between persistent and session cookies,
then you must enable all cookies in order for the site to function. . We do not use cookies to retrieve information
from your computer for purposes that are unrelated to the Clever Clubhouse web site or your interaction
with the Clever Clubhouse web site.
Internet Protocol (IP) Address
We may use your IP address to help diagnose problems with our server and to administer our
Web site. For our internal purposes, we gather date, time, browser type and IP address of all visitors
to our site. We keep this information for system administration, for web server load balancing, to
report aggregate information to our advertisers and for our internal security audit log. We do
not link IP addresses to information that is personally identifiable. Your IP address may also be
used to help identify you and/or your child for the duration of a session and to gather broad, aggregate
demographic information. Your IP address will never be linked to any of your Personal Information
unless you are in the process of making a purchase, in which case the link between this information
will terminate upon your final purchase.
Clickstream
As you use the Internet, a trail of electronic information is left at each web site you
visit. This information, which is sometimes referred to as "clickstream data," can be collected
and stored by a web site server. Clickstream data can tell us the type of computer and browsing
software you use, the address of the web site from which you linked to the Clever Clubhouse
web site, and, in some instances, your e-mail address. We may use clickstream data as a form
of Aggregate Information (see Information Usage section above) to anonymously determine how
much time visitors spend on each page of our site, how visitors navigate throughout the site
and how we may tailor our web pages to better meet the needs of visitors. This information
will only be used to improve our web sites. Any collection or use of clickstream data will
be anonymous and aggregate, and will not contain any Personal Information.
Consent to Processing
By providing any Personal Information to this site, you fully understand and unambiguously
consent to the collection, usage and processing of such information in the United States.
Other Sites
Our sites or newsletters may contain links to other sites. Other sites may also reference or
link to our sites. We are not responsible for the privacy practices, terms or the content of such
other sites and we advise you to check their privacy policies and terms as well.
Security
The security of your Personal Information is very important to us. We attempt to provide
for the secure transmission of your information from your PC to our servers by utilizing encryption
software. However, due to the inherent open nature of the Internet, we can not guarantee
that communications between you and Trilegiant, and Trilegiant and you, will be free from
unauthorized access by third parties, such as hackers and your use of the Clever Clubhouse
site demonstrates your assumption of this risk. Only those Trilegiant employees or Customer Service
contractors who need access to your information in order to perform their duties are allowed
access to your Personal Information. Any employee who violates our privacy and/or security policies
may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Your Acceptance of this Policy
By using this site, you signify your assent to our Privacy Policy. If you do not agree
with the terms of this policy, please do not use our Clever Clubhouse site. We reserve the
right, at our discretion, to change, modify, add, or remove portions from this policy at
any time. Your continued use of our site following the posting of changes to these terms means
you accept these changes, and any consent provided under COPPA will be deemed to apply to
the revised policies and new or modified features. However, in the event there is a material
change in our data collection, use or disclosure practices, we will obtain a new consent.
4-24-2002